FAQs
Pet Pantry offers a standard delivery fee of R60 anywhere within South Africa ONLY.
Shipping takes between 2-7 business days.
Collection can be arranged in Benmore Gardens, Johannesburg: Email: info@petpantry.co.za
Note: We do not ship outside of South African borders at this time.
Our Calming Pheromone Collars contain a natural oil blend, that mimics the pheromones produced by cats/dogs to calm their kittens/puppies. Activated by body heat.
For up to 30 – 60 days.
However, after 3 or 4 times of using our pheromones cat/dog collars, cats/dogs associate the collar with being calm and relaxed – even with use of the collar after the pheromones have worn off.
A new collar may be needed after 6 months to remind the cats/dogs of the pheromones.
Our pheromone collars don’t have to be a lifetime commitment or expense, for some cats/dogs! They can support a change in your feline’s/canine’s thought process and temperament.
Often, just a few months use of our pheromone collar is all that your pet needs to break the cycle of bad behaviour.
Yes, the cat collar will open if stretched.
Yes, definitely!
Our collars are adjustable and comfortable. They will certainly be able to fit kittens and puppies. Just make sure you adjust as they grow.
The collars are natural, safe, hypoallergenic, and mimic the pheromones produced by cats/dogs to calm their kittens/puppies. Keeping your pet happy.
It is safe for animals and humans. Our collars are non-toxic, safe, hypoallergenic and contain natural essential oils.
Introduce cats/dogs slowly.
To give both cats/dogs a sense of calm when they’re getting to know each other, put a pheromone calming collar on both cats/dogs a few days prior to introduction. The collars will release smells/scents that mimic the pheromones produced by a mother cat/dog to calm her kittens/puppies.
In addition, if both cats/dogs smell the same, introduction becomes a lot easier.
After 3 or 4 times of using our pheromones cat/dog collars, cats/dogs associate the collar with being calm and relaxed – even with use of the collar after the pheromones have worn off.
A new collar may be needed after 6 months to remind the cats/dogs of the pheromones.
Some cats/dogs do form an association with the collar, after 3 or 4 times of using our pheromones collars. Cats/dogs begin to associate the collar with a feeling of being calm and relaxed – even with use of the collar after the pheromones have worn off.
A new collar may be needed after 6 months to remind the cats/dogs of the pheromones. However some cats/dogs don’t form an association and a new collar is needed more regularly.
No! Our collars will not tame a feral cat. Human time, effort and commitment (and lots of food!) is needed. The collar can assist in making the cat feel more relaxed, but the cat will most likely remain a relaxed feral cat.
We recommend both cats wear a calming pheromone collar. This will level the playing fields as both cats will smell the same and both will feel more calm, relaxed and happy.
We recommend both dogs wear a calming pheromone collar. This will level the playing fields as both dogs will smell the same and both will feel more calm, relaxed and happy.
Adjust collar to fit around your cat’s/dog’s neck by leaving approximately a finger space between your cat’s/dog’s neck and collar.
On the cat collars – cut off the excess portion of the collar, leaving 3-5 cm for extra adjustment.
On the dog collars – tuck in/thread through the excess portion of the collar into the silicone buckle.
For growing kittens/puppies, regularly adjust the fit of the collar to make sure it’s not too tight.
Ingredients: Analogue of Pheromones 4.00%, Other Ingredients {lavender & chamomile} 96.00%.
We are an online store, however we can arrange collection/pickup in Sandton, Gauteng. Please email us at info@petpantry.co.za to make arrangements so we can help you keep your pet happy. We also have a few stockists that you can purchase our products from.
This doesn’t really happen unless you have provided us with the incorrect delivery information! All our orders have tracking numbers. We use The Courier Guy – who is trusted and reliable.
However, we do live in Africa and things sometimes get “lost” so if you have not received your collar/s within 8 business days, please email us at info@petpantry.co.za so we can track your item/find or replace.
What the experts have to say?
- Dogs who were exposed to pheromones were noticeably less anxious in a veterinary hospital
- Is this really scientifically proven?
- What are cat pheromones?
- Pheromone therapy
- How do calming cat pheromones work?
- Can cat calming collars soothe an anxious kitty?
- Feline pheromones: The science behind them
- Pet behavior problems: Can pheromones help?
